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Legal information

Direct Trader is provided by NatWest Stockbrokers Limited, which is operated by a joint venture between The
Royal Bank of Scotland Group plc and The Toronto-Dominion Bank.

Terms and Conditions of Use of the Direct Trader Internet Web Site

This website is owned by NatWest Stockbrokers Limited and is maintained by TD Waterhouse. The use of this website is subject to the following terms and conditions, which you should read carefully. By using this website you agree to be legally bound by these terms and conditions. If you do not accept these terms and conditions, please do not use this website.

Use of Website

1. The information, services and products on this website are intended for use by residents of the UK only, and are not aimed at or intended for use by residents of any other jurisdiction.

2. This website is designed to be accessed through its principal product home pages and such other pages as we may decide. If you access the site through individual pages directly, which are not designed for this purpose, you may not see important information which is relevant to a full understanding of our products and services. You will be referred on certain site pages to read “Legal information”. This important legal information will contain important product details and relevant legal or regulatory information and should be read in conjunction with the relevant site pages.

Exclusion of liability

3. These 'Exclusion of Liability' provisions should be read carefully as they exclude or limit our legal liability in connection with your use of this website. Nothing in these terms and conditions and in particular within the 'Exclusion of Liability' clauses shall attempt to exclude liability that is not permissible under applicable law, including without limitation, for death or personal injury, or for fraudulent misrepresentation.

4. Nothing in these terms and conditions shall exclude or limit or restrict our duties and liabilities to you under the Financial Services and Markets Act 2000, or any conduct of business rules which we are bound to comply with.

5. While we have taken all reasonable steps to ensure the accuracy and completeness of the content of the website, we exclude any warranties, undertakings or representations (either express or implied) to the full extent permitted under applicable law, that the website or (including without limitation) all or any part of the content or materials, accuracy, availability or completeness of the content of the website or any part of the content or materials are appropriate or available for use either in the United Kingdom or in other jurisdictions. If you use this website from other jurisdictions, you are responsible for compliance with applicable local laws.

6. We accept no liability (including without limitation) in either contract, tort, negligence, statutory duty or otherwise (to the maximum extent permitted by applicable law) arising out of the use of or access to this website (which includes without limitation) any errors or omissions contained in this website or if the website is unavailable and we shall not be liable for any direct or indirect:

  • economic losses (including without limitation loss of revenues, data, profits, contracts, use, opportunity, business or anticipated savings);
  • loss of goodwill or reputation;
  • special, incidental, consequential loss or damage,

suffered or incurred arising out of or in connection with your use of this website and these terms and conditions.

7. Access to and use of this website is at the user's own risk and we do not warrant that the use of this website or any material downloaded from it will not cause damage to any property, or otherwise minimise or eliminate the inherent risks of the internet including but not limited to loss of data, computer virus infection, spyware, malicious software, trojans and worms. Also, we accept no liability in respect of losses or damages arising out of changes made to the content of this website by unauthorised third parties.

8. To provide increased value to users of this website, we may provide links to other websites or resources (that are not part of The Royal Bank of Scotland Group) for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and shall not be responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use that others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

9. The above limitation or exclusion may not apply to you to the extent that applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages.

Copyright

10. © NatWest Stockbrokers Limited. All rights, save as expressly granted, are reserved. Reproduction in any form of any part of the contents of this website without our prior written consent is prohibited unless for personal use only.

Trade marks

11. This website contains numerous trade marks belonging to The Royal Bank of Scotland plc and other companies in The Royal Bank of Scotland Group. The registered trademarks include, but are not limited to, The Royal Bank of Scotland logo. The unregistered trademarks include graphics, logos, words, phrases and icons contained in the website, including but limited to, Royalties Gold and Royalties Premier. No rights are granted in respect of any of the above trademarks. If you are in doubt as to whether an item is a trademark of The Royal Bank of Scotland plc or a member of The Royal Bank of Scotland Group, please contact us for clarification at the address below.

Advice

12. The contents of this website do not purport to provide any financial, investment or professional advice and nothing on the pages of this website shall be deemed to constitute the provision of financial, investment or other professional advice in any way.

Regulatory Information

13. NatWest Stockbrokers Limited is a member of the London Stock Exchange and PLUS and is authorised and regulated by the Financial Services Authority.

NatWest Stockbrokers Limited is entered in the Financial Services Authority Register under Firm Reference Number 124395. The Financial Services Authority Register can be accessed at www.fsa.gov.uk/register TD Waterhouse Investor Services (Europe) Limited (a subsidiary of The Toronto-Dominion Bank), is authorised and regulated by the Financial Services Authority and is a member of the London Stock Exchange and PLUS.

14. The Royal Bank of Scotland plc and NatWest Stockbrokers Limited are members of the Financial Services Compensation Scheme established under the Financial Services and Markets Act 2000. Investment business undertaken by us is covered under the terms of the Financial Services Compensation Scheme. This provides compensation to qualifying investors for a loss of up to £48,000 in the event of our being unable to meet our liabilities to you. It will pay 100% of the first £30,000 and 90% of the next £20,000 so the most the Scheme can pay out is £48,000. The Scheme also covers money that has been taken as a cash deposit. It will pay up to 100% of the first £2,000 you have deposited and up to 90% of the next £33,000. So the most the scheme can pay out is £31,700. Most depositors, including individuals and small firms are covered by the scheme. Deposits held in all currencies are treated the same. Further information can be obtained from the FSA or the Financial Services Compensation Scheme.

15. The Royal Bank of Scotland plc subscribes to The Banking Code. If you would like a Banking Code leaflet ask a member of staff at any branch. Full details of the Code are also available from the following website: www.bba.org.uk

16. If you are not satisfied with any of The Royal Bank of Scotland products or services we have a complaint handling procedure that you can use to resolve such matters.

The Bank is a member of The Financial Ombudsman Service. If you are still not satisfied after following the Bank’s procedures, you can ask the Ombudsman to review the complaint. You can find out more about The Financial Ombudsman Service in a leaflet available from any branch or by telephoning the Bank. Alternatively you can write to: Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London EC14 9SR or telephone 0845 080 1800.

Governing Law

17. The terms and conditions of use of this website are governed by the laws of England and any dispute regarding this website shall be subject to the exclusive jurisdiction of the English courts.

Changes to website

18. The contents of this website, including these terms and conditions of use, are subject to change by us without notification.

Telephone Calls

19. We may record telephone calls for security and training purposes.

Internet Communications

20. In order to maintain the security of its systems, protect its staff and detect fraud and other crimes, The Royal Bank of Scotland Group reserves the right to monitor all internet communications, including web and email traffic, into and out of its domains. Monitoring includes checks for, but not limited to; viruses and other malignant code, criminal activity, and use or content which is unauthorised as being in breach of the Group Dignity of Work and Information Security policies.

Registered details

21. NatWest Stockbrokers Limited is a member of the London Stock Exchange and PLUS and is authorised and regulated by the Financial Services Authority. NatWest Stockbrokers Limited is entered in the Financial Services Authority Register under Firm Reference Number 124395. The Financial Services Authority Register can be accessed at www.fsa.gov.uk/register

The Royal Bank of Scotland plc. Registered Office: 36 St. Andrew Square, Edinburgh EH2 2YB. Registered in Scotland No. 90312.

TD Waterhouse Investor Services (Europe) Limited (a subsidiary of The Toronto-Dominion Bank) Incorporated in England and Wales under registration number 2101863. Registered Office: Exchange Court, Duncombe Street, Leeds LS1 4AX.
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