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Home > Accessibility |
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We are committed to making our site more accessible and support the Web Accessibility Initiative (WAI). Our public site has been designed to meet the WAI recommendations.
We are currently reworking our secure site to fully meet the Web Content Accessibility Guidelines.
Browser compatibility
You can view the Royal Bank of Scotland share dealing website on a wide range of browsers.
We have tested the pages of the site with the following browsers:
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Microsoft Internet Explorer Version 4.0, 5.0, 5.5 and 6.0 for PCs and 4.5, 5.0 for Macintosh computers |
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Netscape Navigator Version 4.7x and 6.1 for PCs and Macintosh computers |
Keyboard shortcuts
PCs:
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Microsoft Internet Explorer 4 - press 'Alt' and letter at the same time |
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Microsoft Internet Explorer 5 - press 'Alt' and letter, then press enter |
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Netscape 6 - press 'Alt' and letter at the same time |
Macs:
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Microsoft Internet Explorer 5 - hold down 'Control' key and then press letter |
| H |
Load home page |
| A |
Load accessibility page |
| S |
Skip to the main content of a page |
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We are improving our branches to make access easier for everyone. For example, we are improving lighting levels and fitting handrails to steps.
Where possible all of our new and refurbished branches have been designed with the following features:
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A permanent or temporary ramp |
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Automatic or power assisted doors |
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Audio Induction loops installed on some counter positions and a portable induction loop that can be used during meetings and interviews |
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Interview rooms at ground level with access suitable for wheelchair users |
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Counter positions at lower levels for customers who use wheelchairs and, in branches where this isn't possible, a writing table at a lower level |
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Layout and signage designed with suitable colour contrast to assist our partially sighted customers |
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Using Royal Bank Cash Machines |
All of our cash machines have audible tone prompts after each key depression.
The keyboards on our new cash machines also have the following features:
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Raised dot on the number 5 |
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Coloured keys for 'entry' and 'error' |
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A depression in the middle of the keys making the keys easier to press |
Where possible, our newer cash machines have been installed at a height suitable for wheelchair access.
A guide to using our cash machines is available in Braille, large print or on audiotape.
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